Data Deletion

The fastest way to remove your data is from your Ekhopost account:

• Sign in at app.ekhopost.com.
• Open Settings → Account → Delete account.
• Confirm by typing your email. Deletion starts immediately and cannot be undone.

Your workspace, brand library, drafts, scheduled posts, and connected social tokens are queued for permanent deletion as soon as you confirm.

If you can’t sign in, or you’d prefer a human to handle it, email hello@ekhopost.com from the address on file with the subject line “Delete my Ekhopost data”.

We verify the request against your account (usually a quick reply to confirm) and then action the deletion. You don’t need to give us a reason.

We respond within 30 days of receiving a verified request, and almost always within 72 hours.

When you delete your account, the following is permanently removed from Ekhopost systems:

• Your profile — name, email, phone, password hash, sign-in provider.
• Your brand library — logo, palette, voice description, product photos, brand hashtag.
• Your content — prompts, AI-generated drafts, edited captions, generated images, scheduled posts.
• Your OAuth tokens — LinkedIn, Instagram, Facebook, and X access and refresh tokens are revoked and erased.
• Your session data and device information.

Once deletion runs, we cannot recover any of this — please export anything you want to keep before you start.

A small amount of data is retained for legal and audit reasons, even after deletion:

• Billing and tax records — retained for 8 years as required by Indian tax law.
• Fraud and abuse signals — a hashed record that you had an account, kept for 90 days to prevent re-abuse.
• Server logs — up to 90 days, then automatically purged.
• Support correspondence — up to 2 years, unless you ask us to delete it sooner.

Everything else is gone.

Deleting your Ekhopost account automatically revokes the OAuth tokens we hold for LinkedIn, Instagram, Facebook, and X — we can no longer read or publish on those accounts on your behalf.

If you want to remove Ekhopost from the connected apps list on the platform side as well, you can do that directly:

• Facebook / Instagram — facebook.com/settings → Apps and Websites → remove Ekhopost.
• LinkedIn — linkedin.com/psettings/permitted-services → remove Ekhopost.
• X — x.com/settings/connected_apps → revoke Ekhopost.

Your posts that were already published to those platforms remain on the platforms themselves. Ekhopost does not delete public content you chose to publish.

If you want to keep your Ekhopost account but disconnect a specific platform, sign in and go to Settings → Connected accounts, then tap Disconnect next to the platform. We revoke the token and delete the profile metadata for that platform within 24 hours.

Deletion is immediate from the app. For email requests, we action deletion within 72 hours of verifying you, and in all cases within the 30-day window required by the DPDP Act.

You’ll get a confirmation email once the deletion has completed.

If anything above is unclear, or you want a summary of the personal data we hold about you before you decide, write to hello@ekhopost.com. Our Grievance Officer responds within 7 days for DPDP requests, and sooner for most questions.